POLICIES

PAYMENT

konstcreations securely accepts all major credit cards through the PayPal payment.

If you have any trouble checking out please contact us and we can help troubleshoot.

SSL SECURE SHOPPING

Your data is safe and secure.

100% SECURE ORDERING

We keeps your payment information secure.

Konstcrations shop never receive your credit card information.

SHIPPING & DELIVERY

SHIPPING

All orders are packed and shipped within 1 business days of purchase and you will be notified immediately..

This does not include weekends and Holidays, strikes and other special occasions make it a little more.

The shipping is worldwide. All items shipped through the greek postal system ELTA.
Hellenic post office [ ELTA] is very safe and quick, cooperate with the public post offices of all countries.

Your tracking number will be sent to you upon completion of the shipment.

All purchases are with eco friendly materials no matter whether its a gift or not, it arrives as a gift from Konstcreations, carefully packaged to arrive safely.

Customs and import taxes

Customs charges may apply to international orders outside of Grecce ~ Customer is responsible for these fees.

We are not responsible for any damage during the delivery of the package.

DELIVERY

Estimated shipping times

North America: 10-18 business days

Europe: 5-7 business days

Australia, New Zealand and Oceania: 10-20 business days

Asia Pacific: 10-20 business days

Latin America and the Caribbean: 10-20 business days

North Africa and the Middle East: 10-15 business days

Sub-Saharan Africa: 10-18 business days

I'll do my best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method you choose.

EASY RETURNS

I GLADLY ACCEPT RETURNS AND EXCHANGES

Conditions of returns

Please contact us within10 days once the item has been received. If 10 days have gone by since your purchase, unfortunately we can’t offer you a return or exchange. We ship items back within 30 days of delivery.

Let us know you will be returning the item and send to the address listed below with its original packaging, item unaltered and in its original condition.

Buyer is responsible for return shipping costs. If the item is not returned buyer is responsible for items lost in transit or damaged upon arrival.

Conditions of exchanges

If your item is the wrong size exchanges are possible. The item must be in the condition it was received in. Customer is responsible for the shipping back to Konstcreations and if the item meets the standards of an exchange you will receive the new item with Free Shipping within 4 weeks.

If the item does not meet the standards of an exchange your order will be considered a Non-Refundable Return.

I can't accept returns for:

Custom or personalized orders
Perishable products (like food or flowers)
Gift cards
Intimate items (for health/hygiene reasons)

MONEY BACK GUARANTEE

Unfortunately we do not have the capacity to refunds at this time.

ADRESS FOR RETURNS AND EXCHANGES

To return your product, you should send it to:

Konstcreations

Konstantina Dounia

Ioniou 3, Kyparissia 24500

GRECEE

Any other questions, please contact us.